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Still having problems accessing my profile mail

Still having problems accessing my profile mail

Started by Kim Campbell on June 23, 2012

15 Comments

Kim Campbell said #1 Jun 23, 2012 at 5:36am

I'm still having problems accessing my profile mail and unable to read any messages directed to me. The error message reads "504 Gateway Time-Out. The server didn't respond in time." Thanks, Kim

RWOP Girl said #2 Jun 23, 2012 at 10:57am

Hi Kim!
We are aware of this issue and working to solve it.
Thank you!

Nancy Manlove said #3 Jun 25, 2012 at 4:35am

I am so confused as to how other RWOPers can post to my board on my profile, but I can't get to my profile, can't use the like button, etc. These issues have made it difficult to use all the nice features that were added and brought in this season!

Site Admin said #4 Jun 25, 2012 at 7:53am

Hi Nancy,

As we work to optimize our servers, some users may have an easier time loading profile pages than others. We hope to have everyone's profiles loading normally as soon as possible.

Regarding the Like button, can you please provide a bit more detail about the issue you experienced. What happens when you click the button?

Thank you!

Nancy Manlove said #5 Jun 25, 2012 at 3:36pm

To Site Admin: The button/link is not enabled for me to use on anyone's recipes!! It is there but I can not LIKE the recipe when I would love to!

Site Admin said #6 Jun 26, 2012 at 7:52am

Hi Nancy,

Please make sure you are logged in to Facebook before clicking the "Like" button. If the issue persists, please let us know and we will be happy to investigate.

Thank you!

Tresa Hargrove said #7 Jul 3, 2012 at 9:25am

I have several friend request that I can't respond to, gateway time out. I just wanted everyone to know I'm not ignoring these request. Hope it's working soon, you can never have to many friends!!

Nancy Manlove said #8 Jul 3, 2012 at 9:51am

I can't get to my profile and I am not ignoring anyone either! Any idea when we will be able to?

Kim Campbell said #9 Jul 3, 2012 at 9:56am

I have had several friend requests that I can't respond to....and I like Tresa want to let you know that I'm not ignoring these request, I just can't get onto my profile site, moreover, this site 50% of the time. Therefore, I can't vote for those who have made the finalist positions. So sorry, but I wish all of the finalist the best! Good luck, Tresa!

Site Admin said #10 Jul 3, 2012 at 2:24pm

Hi Everyone,

We're working to fully optimize our servers and hope to have the issue resolved soon. Once we complete this process, your profiles, friends lists, and messages should all load without any issue.

Thank you!

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