Were you unable to submit your recipes because of problems on the registration page?

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Purnellope said #1 Jun 11, 2012 at 1:47pm

If so, please comment below and list your problem. If all of us who were unable to compete this week, due to technical problems, list those problems here...maybe tech support can get this problem fixed before Italy week is over. After downloading Firefox 13.0, I was able to upload my video; however, when I got to the registration screen, I entered my info and when I clicked the submit button absolutely nothing happened. I never got a "thank you" or "congratulations"....so, my recipes didn't get submitted even though they are in the gallery.

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Gayle Jones said #2 Jun 11, 2012 at 8:46pm

Wow Purnellope, that's awful! All that hard work down the drain. I do hope you get your issues resolved. Good luck. Get with the RWOP Girl and the site admin. They should be able to help you out.

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Kim Campbell said #3 Jun 12, 2012 at 8:22am

Purnellope, I too had the same issues and I used three different browsers. I'm sure that the site will get all the bugs worked out soon! As Josee, told me, "Kim chicky breath honey in and out again in and out". She's too funny! But, that's what we need to do :) Best of luck, it will all work out!

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Rebecka Evans said #4 Jun 12, 2012 at 12:58pm

I submitted my recipe but got a message from Site Admin that the video had not attached and that it was only in the gallery until I pushed the "pink submit button" on the recipe page. I re submitted from my Iphone, Ipad and computer but still not sure my French contest recipe and video made it into the competition!

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Purnellope said #5 Jun 12, 2012 at 6:01pm

Yes, Kim...I did the same as you and no different. Three different browsers....changed a bunch of settings...cleared histories, cookies, caches....blah, blah, blah....and nothing. Rebecka, I hope yours made it in girlie!!! I have all my fingers and toes crossed for you! Gayle, tell me about it I have been in contact but have gotten no resolution that works. I'll hit them up again. I am good at being the squeaky wheel when I want something bad enough!!

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P'La Jarvinen said #6 Jun 12, 2012 at 7:26pm

Purnellope, I'm not sure I understand-- I didn't get a confirmation message of any kind either, and the pink button didn't do anything either, but the video is in the gallery and RWOP girl said if its in the gallery it is submitted.

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Grandmereb Lovestobake said #7 Jun 13, 2012 at 7:48am

I THOUGHT I had submitted my Chocolate Croissants recipe to the "French" contest last week as it said showed and was in the gallery after I submitted it.

However when I go the the recipe now it had the "Submit to Contest" button there still and if I hit it, it says SORRY-An error has occurred.
Missing or invalid email.
Missing or invalid first name.
Missing or invalid last name.

So I have no idea what is going on?? I hope that my work to do the video and recipe were not done in vain.

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Grandmereb Lovestobake said #8 Jun 13, 2012 at 7:50am

And now I cannot get to my own profile either, so I have emailed the support team to get a ticket for some help. Geez, I hope they get things working better on this site.

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Sandi said #9 Jun 13, 2012 at 8:16am

Hi girls... Grandmereb, I'm having the same problems, same error message and can't access my profile page to see what's going on! I had no problem with my video, and I tried logging out and then in again, but I've tried to "submit to contest" a dozen times with the same results. The rules specifically say that you must use the "submit to contest" button on your recipe page to be entered into the contest.

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Site Admin said #10 Jun 13, 2012 at 11:43am

Hi Everyone,

We will send each of you a Private Message (and respond to your email, Grandmereb) to help with the submission process. Thank you!

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